Our policies and procedures
Our Publication Scheme contains 7 classes of information. This section covers
'Our policies and procedures'. Please click on an area below to be redirected
to that section of the website.
Who we are and what we do |
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What we spend and how we spend it |
What our priorities are and how we are doing |
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How we make decisions |
Our policies and procedures |
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Lists and registers |
The services we offer |
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All of the information and documents published in this section are available
both electronically or as a hard copy. Please refer to the Authority's Publication
Scheme (see link above) for information on how to make a request and any charges
that may be made.
POLICIES AND PROCEDURES FOR THE CONDUCT OF THE AUTHORITY'S BUSINESS
POLICIES AND PROCEDURES FOR THE PROVISION OF SERVICES
- Freedom of Information Publication Scheme (including charging policy in relation to the copying and provision of documents)
POLICIES AND PROCEDURES ABOUT THE EMPLOYMENT OF STAFF
See also 'Who we are and what we do'
This section relates specifically to the employment of staff. Those other members
and volunteers which the Authority appoints will come under the section at the
stert of the Scheme.
- Disciplinary and Grievance Procedures (as approved at the 21 April 2009 Human
Resources Committee)
- Capability Matters (including sickness)
CUSTOMER SERVICE
- Complaints Procedure
- Against the actions of the Authority (organisational complaints)
- About Members (through the local assessment of complaints framework) but also through the
Ombudsman if not a Code of Conduct issue